Question 1

Where do you deliver?

Accepted Answer

We currently deliver only within Hi-Tech City, Hyderabad.

Question 2

Do you offer free delivery?

Accepted Answer

A standard delivery fee may apply based on your location within Hi-Tech City.

Question 3

Are your flours stone-milled?

Accepted Answer

Yes! All Namma Maavu flours are traditionally stone-milled to retain maximum nutrition and natural flavor.

Question 4

How long will my order take to arrive?

Accepted Answer

Orders placed before 6:00 PM are delivered Next day, depending on product availability.

Question 5

Do your batters contain preservatives?

Accepted Answer

No. All our batters are 100% natural and free from preservatives, soda, or chemicals.

Question 6

How should I store the products?

Accepted Answer

Flours: Store in a cool, dry, airtight container.
Batters: Keep refrigerated and do not freeze.
 Check each pack for shelf life details.

Question 7

How should I store the products?

Accepted Answer

Flours: Store in a cool, dry, airtight container.
Batters: Keep refrigerated and do not freeze.
 Check each pack for shelf life details.

Question 8

What is the shelf life of your products?

Accepted Answer

Flours: Best before 3 months from packaging.
Batters: Best before 5 days from packaging.

Question 9

Do you accept returns or refunds?

Accepted Answer

Due to the perishable nature of our products, returns and refunds are not accepted.
Replacements are offered for damaged, spoiled, or incorrect orders, reported within 24 hours with proof.

Question 10

Can I cancel my order?

Accepted Answer

Orders can be cancelled only before they are processed or dispatched.

Question 11

Are the ingredients natural?

Accepted Answer

Absolutely! All our products are made using pure grains, millets, and pulses, with no additives, no chemicals, and no artificial colors.

Question 12

Do you offer bulk or subscription orders?

Accepted Answer

Yes, we can arrange bulk, weekly, or monthly orders on request.
 Contact us directly for more details.

FAQ

Frequently asked questions

Where do you deliver?

Do you offer free delivery?

Are your flours stone-milled?

How long will my order take to arrive?

Do your batters contain preservatives?

How should I store the products?

How should I store the products?

What is the shelf life of your products?

Do you accept returns or refunds?

Can I cancel my order?

Are the ingredients natural?

Do you offer bulk or subscription orders?