Privacy Policy

Last Updated: 12 Nov 2025

At Namma Maavu ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.nammamaavu.store. and make a purchase.

Information We Collect:

Personal Information: When you place an order or create an account, we collect information such as your first and last name, shipping address, email address, phone number, and payment details.
Technical Information: We automatically collect information about your device, including your IP address, browser type, and how you interact with our site. This is primarily done through Cookies (see our Cookie Policy below).
Order Information: We retain details of the products you purchase, including order date, quantity, and price.

How We Use Your Information

We use the information we collect to:

Fulfill and manage your orders, process payments, and arrange for shipping.
Communicate with you about your order, including confirmations, updates, and customer support.
With your permission, send you marketing emails about new products, special offers, and other updates.
Improve our website and product offerings based on user behavior.
Comply with legal obligations.

Sharing Your Information:

We share your Personal Information with third parties only to help us use it, as described above. For example:

We use Wix to power our online store. Your data is stored through Wix’s data storage, databases, and general application.
We share your name, address, and phone number with our shipping partners (e.g., India Post, Delhivery, etc.) to deliver your order.
We use payment processors (e.g., Cashfree, Razorpay, Stripe) to handle your payment transactions. Your credit/debit card data is never stored on our servers.

We will never sell your Personal Information to third parties.

Data Retention:

We will retain your Personal Information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights:

You have the right to:

Access the personal information we hold about you.
Correct any inaccurate personal information.
Request deletion of your personal information.
Opt-out of marketing communications at any time by using the "unsubscribe" link in our emails.

For any privacy-related questions or to exercise your rights, please contact us at: nammamaavustore@gmail.com or 9032963322.